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Copenhagen University Library Information Service are the latest guests at Foxhills House!
Honoured guests indeed - Henriette Fog (centre) and Henne Sonne Henriksen (right) from CULIS - Copenhagen University Library and Information Service visited Foxhills House on 23 November. Pictured with Dawson Operations Manager Wilf Muliner in the Foxhills 'Good in' department, Henriette and Henne are inspecting the facilities of Foxhills and visiting the team who will now supply Copenhagen University and the Royal Library of Denmark with their books. Bradford College visit Foxhills House!
Pictured above are the team from the Library of Bradford College who paid a visit to Foxhills House. From left to right in the photograph we have Deborah Duffy, Hayley Atkinson and Kauser Rauf, all from Bradford College. In the right foreground, Wafaa Hurt and right background, Laura McLuckie, both of the Customer Team at Dawson Books who were showing our guests the finer points of their account at Dawson. A lovely day was had by all with our guests experiencing the hospitality of Dawson Books. Our guests met many of the team that work so hard on their behalf at Foxhills House. The International Committee of the Red Cross visit Dawson Books!
Honoured guests visiting Foxhills. Jean-Paul Lucot and Véronique Ziegenhagen of the ICRC are pictured with Laura McLuckie (seated), Dawson Customer Team Supervisor. Jean-Paul and Véronique gave us a fascinating insight into the workings of ICRC across the globe and the information requirements of the organisation. The team at Foxhills were happy to show them both the skills and facilities that make Dawson Books the complete and integrated international book supplier.
University of Bath visit Foxhills House!
Wilf Muliner, Operations Manager at Dawson Books is pictured with Claire Tylee and Katrin Flemming (right) from the Library at University of Bath. Touring Foxhills was both interesting and educational for Claire and Katrin and all the team at Foxhills were delighted to host our guests. A most enjoyable day for all! The IFLA Presidential Lunch!
The team at Dawson Books were delighted to host IFLA President Ellen Tise and a delegation of her South African Librarian colleagues for lunch in Milan at the World Library Congress.
For our luncheon guests from Africa it was a wonderful opportunity to meet their peers and the Dawson team and to realise that teamwork and constant dialogue between vendor and customer is vital for a successful collection development policy. Moreover, everyone enjoyed a fine luncheon and charming company. Below is IFLA President Ellen Tise is pictured with Dawson Books MD Diane Kerr (right)
Pictured above are our honoured South African librarians with the Dawson team at the Presidential Lunch. From left to right: • Elda Nolte and Lucia Schoombee - both of University of Stellenbosch , • Lindi Nhlapo - UNISA and secretary to IFLA Africa section, • George Hammond - Dawson Books • Genevieve Hart - University of Western Cape , • Muyoyeta Simui - Pan African Parliament, • Robert Moropa - University of Pretoria , • Ellen Tise - IFLA President, • Diane Kerr - Dawson Books, • Michiel Moll - Cape Peninsula University of Technology, • Ujala Satgoor - University of Pretoria , • Kim Baker - National Library of South Africa , • David Harling - Dawson Books, • Felix Ubogu - University of Witwatersrand • Nthabiseng Kotsokoane - Monash University Our photographer is Jennie Underwood of Dawson Books South Africa.
Nottingham Trent University visit Dawson!
Pictured above is the team from the Library at Nottingham Trent University. They spent a most enjoyable day with us and learnt all about Dawson Books and met the team! The University of Liverpool are the latest visitors to Foxhills House!
Pictured above is Wilf Muliner, Dawson Operations Manager (3rd from left) and members of the Library team from the University of Liverpool who visited Foxhills House. The team is (l-r) Keith Hinds, Gang Wells, Nadia Awaad and Peta Bulmer. A worthwhile outing for our friends, visiting Foxhills to see how Dawson handles their orders and experience the range of services avaialble. Dawson wins accreditation from the BIC
Dawson continues the long line of awards received from Book Industry Communication - BIC with accreditation in 2009.
The e4books is a project initiated by BIC with the objective of encouraging wider use of e-commerce in the book trade. The key objective of e4books is to encourage the whole of the UK book industry to be trading electronically and Dawson Books has been a pioneer in this important field for several years. The BIC website can be viewed here.
Dawson Books at Umbrella 2009 Good to see all our friends who stopped by the Dawson Books stand at Umbrella and met the team - Sally Barber, Jude Norris, Heather Sherman and George Hammond. Thank you to those who took part in our Prize Draw and congratulations to our winners, Liz Jolly of Teesside University and Marilyn Morton of Sheffield Hallam University who have been sent their prizes! Dawson Books at The German Librarians Conference in Erfurt - 2-5 June
A most successful conference for Dawson Books. Ronald Jaeger (Area Sales Manager) is pictured with Frau Dr. Michaela Hammerl of the Bavarian State Library discussing the finer points of the dawsonera ebooks service from Dawson Books. Pictured below is our stand with Beverley Upcraft who is our German speaking contact in our Business Support Department.
Dawson Books at "Zero Gravity" in Oslo, Norway!
Claire Chandler (right in picture) is pictured demonstrating dawsonera, our ebook platform to an avid Norwegian delegate at 'Zero Gravity', Oslo on 6 & 7 May. Claire reports that Zero Gravity was a great success and it was lovely to meet so many friendly librarians! Umeå Universitet from Sweden visit the team at Dawson Books!
The team from the Library at Umeå Universitet are pictured in the warehouse of Foxhills House. From the left we have Wilf Muliner, Operations Manager, Helene Stenman, Rune Eckeskog, Anders Lennver (all of Umeå), George Hammond, Sales Manager and Laura McLuckie, Customer Team Co-ordinator. A long trip for our Swedish friends but a very worthwhile one! Imperial College London are the latest distinguished customer to visit Foxhills House!
This time it was the turn of London's Imperial College to visit the team at Foxhills House and see the very best in book supply. A very enjoyable day was had by all! Pictured above we have (l-r) Katharine Thompson, Cheryl Fellows - Dawson Area Sales Manager, Jenny Evans, Tom Wales, Fereshteh Afshari, Ruth Cooper and Gavin Philips.
The Library Team of the University of Bradford visit Foxhills House!
Another distinguished team of Librarians, this time from University of Bradford visited Foxhills House on Tuesday 7 April. Pictured with Laura McLuckie of the Customer Team are (l-r) Laura McLuckie, Bal Athwal, Emma Turner, Wendy Wrigglesworth and Amjad Husain. Sally Barber - Area Sales Manager can be seen in the background!
dawsonera Prize Draw at UKSG Thank you to everyone who took part in our Prize Draw! We are delighted to announce that our winners are: Sarah Thompson of University of York who wins a bottle of Veuve Clicquot Champagne
and
Christine Fyfe of University of Leicester who wins a fine selection of Belgian chocolates Our winners have been notified and will shortly receive their prizes. Thank you to all who took part and made UKSG such a resounding success!
Mandy Philips and Liam Sullivan of Edge Hill University Library meet the Foxhills Team!
Members of the Library team at Edge Hill University tour Foxhills House, meeting all the team and seeing the work at Dawson Books first hand. Pictured with members of the Customer Team, Mandy is second from right and Liam is next to her. From the Customer Team we have (l-r) Wafaa Hurt, Alex Spillane, Felecity Kilshaw, Laura McLuckie, Area Sales Manager Cheryl Fellows and on the far right, Lesley Ellis-Day. Canterbury Christchurch University College visit Foxhills House!
Sharing a light moment with the Customer Team is Annette Linton of Canterbury Christchurch University College who visited Foxhills House for the first time on 13 March. Touring Foxhills, Annette was able to see our operation at first hand and meet the team who make it all possible. A most enjoyable day was had by all! For those looking to put a name to a face, Annette is pictured in the middle flanked by Alex Spillane on the right and Wafaa Hurt. With her back to the shot is Felicity Killshaw and all three are members of the Customer Team. Dawson Books attends the 9th International Bielefeld Conference in Germany!
Pictured above we have Ronald Jaeger - Sales Representative for Dawson in Europe with Claire Chandler of the dawsonera team. Keen to introduce our services and in particular our ebook platform dawsonera to Europe, the team spent 3 days meeting guests, demonstrating and introducing the attributes of this innovative ebook platform. The platform was well received, and this complemented this year's theme of the conference - "Upgrading the eLibrary"! Claire and Ronald enjoyed meeting everyone and for the chance to attend this ground breaking conference. The turn of University of Southampton to visit Foxhills House!
Concentrating on every word, our friends from University of Southampton listen intently as Wilf Muliner (2nd from right) explains the finer points of book supply! Visiting popular Foxhills House on 29 October, the Library Team from University of Southampton spent the day with the Dawson Team. Popular Foxhills House! Oxford University Library Services pay us a visit on 3 September!
Pictured above in one of the many book racking corridors at Foxhills is the team from Oxford University Library Services. In no particular order above our guests who enjoyed their day at Foxhills are Christine Borthwick, Louise Clarke, Cecelia Schwartzman, Anne Simmons and Kerry Webb. It's great to welcome so many guests from so many institutions!
The turn of University Campus Suffolk to visit Foxhills!
On Tuesday 2 September it was the turn of University Campus Suffolk to visit Foxhills. Pictured above is the team from UCS and the members of the Dawson Customer Team! The day was filled with all the best Dawson hospitality and of course, our legendary presentations on diverse subjects including ebooks and servicing techniques. University of East Anglia visits Foxhills!
Visiting Foxhills on Wednesday 27 August is the library team from UEA. Shown above meeting Laura McLuckie - Team Co-ordinator of the Dawson Customer Team (far left) are (not in order of the photo above) Alli Carroll, Anne Cook, Sarah Harper and Tony Welland. Meeting the team and learning how books are serviced at Dawson was just one of the aspects of this busy day for the team from UEA who heartily enjoyed themselves! Thursday 24 July and it is the turn of SOAS - The School of Oriental and African Studies to visit Foxhills!
The team from SOAS visited us on a warm summers day and experienced the grandure of Foxhills House! Our visitors on 24 July are (not in order of the photo above) Peter McCormack, Nicholas Martland, Farzana Qureshi, Peter Salinger, Stephen Sanders, Sue Small, Jo Tate, Wai Hing Tse, Chris Whitfield and Yoshiko Yasamura. Demonstrations of dawsonera, our ebook platform, tours off Foxhills House to see how Dawson service books and meetings with the various team saround the building rounded off a fine day!
Kingston University visit Foxhills!
Kingston University visit Foxhills on Tuesday 22 July! Bertrand and his team have enjoyed an excellent day of talks and tours around the facility and met everyone at Foxhills House. Pictured above is Bertrand and some of the University team with Linda Barr - far left who is demonstrating the finer points of our Customer Service system. Below - 2nd from left is Adam Redman from our Customer Support Team who is with the other Kingston librarians. The Kingston delegation is Caroline Cockle, Louise Cole, Bertrand Daldy, Alex Denton, Shyama Kasinathan, Jas Mahli, Pat Marchant, Yinyi May and Helen Timpson. A good day was had by all!
University College Birmingham visit Foxhills!
Thursday 17 July and University College Birmingham visit the team at Foxhills House. Pictured above is (l-r) is Cheryl Fellows - Dawson Area Sales Manager and then Stephanie Holliday, Manjeet Dhillon and Sandra Wagg. The team experienced the full tour of Foxhills House and met members of the Customer Service and Servicing teams who work on their account. It was good to receive University College Birmingham as other members of the library visited us back in January of this year - please scroll down for a picture! Croydon College - the 3rd Institution visit this week!
Friday, 11th July and the team from Croydon College become our 3rd instution visitor this week. Pictured above is a Servicing Demonstration from Senior Supervisor Maggs Craddock (far left). The Croydon team are shown one of the major skills at Dawson Books - the ability to quickly and accurately service books to the requirement of the institution. This is a skilled job and the team at Foxhills House take great pride in getting this right for individual customers. A most informative day for the team from Croydon College. It's the turn of Lewisham College to visit Foxhills House!
Wednesday, 9th July and Lewisham College visit Dawson Books in force! The team are pictured above with Wilf Muliner (2nd from left) in the Book Receipting area of Foxhills. As aways, we are delighted to have such lovely guests visit us for the day and learn about our systems and processes and meet everyone at Foxhills! Hadlow College pays us a visit!
The jovial ladies of Hadlow College visited on July 8th, and what a fun time they all had! Looked after by, amongst others in the team, George Hammond (left) and Wilf Mulliner our visitors took the tour of Foxhills and met the team. A lovely, fun yet informative day was had by all!
South Eastern Academic Libraries of South Africa visits Foxhills House!
Pictured above is Maretha Allwright of SEALS and George Hammond - Sales Manager at Dawson Books. Maretha was given a full tour of Foxhills House and met the team, seeing demonstrations of how we work. Commenting on the dedication of the team at Dawson, Maretha had an enjoyable and informative day at Foxhills House. Dawson Books exhibits at the German Librarians Conference!
A busy time was had by Ronald Jaeger and Michael Dalmuehle at the German Librarians conference. Meeting many of the delegates at the show, the team reported great success at this prestigious German event. Dawson Books is visited by University of Surrey!
Another eventful day at Dawson Books - this time we welcome University of Surrey who visited Dawson Books on 19 June! Our merry guests are pictured at the end of their visit to Foxhills House! Dawson Books is honoured to receive University of Westminster!
University of Westminster paid us a visit on 18 June! Pictured above are our guests in the Customer Service department and Laura McLuckie - Customer Co-ordinator (far left) is running through the workings of the Customer Service department, demonstrating how orders reach our system and how the Dawson high standards of customer care are implemented.
Linköping University Library visits Dawson Books!
On 15 May Dawson Books hosted guests from Linköping University Library! Above we have our 3 guests plus Wilf Muliner - Operations Manager and Jean Burridge - Book Passer. The guests were able to see first hand how books arrive at Foxhills House and how Book Passers like Jean match orders to the stock that has arrived.
Our Scandinavian friends visit Dawson Books!
On 8 May Dawson Books was proud to host dignitaries from Uppsala University Library, Sweden and Kuopio University, Finland. David Harling - Dawson Sales Area Manager for Scandinavia is shown at the front of the picture. David is flanked by (l-r) Marika Wirkner Markedahl (Uppsala), Jukka Kananen and Anu Eskelinen (both of Kuopio) and Anette Weyde and Kerstin Herelius - both of Uppsala. All enjoyed an informative day that looked at the latest developments at Dawson Books, our Standing Orders supply, dawsonera - our ebook platform and our Servicing team. It was a pleasure to host such charming guests! Our friends from The University of Sheffield visit Dawson Books!
Making their way to us on 6 May are members of the library team at University of Sheffield. Pictured (l-r) is Julie Burton, Fran Abbs and Janet Loughridge who enjoyed a most useful day with us. enterBooks 11 million records enterBooks our market leading web resource has passed the 11 million records mark! Click here to read more about enterBooks UKSG 7 - 9 April Thank you to all who visited stand 5 and met the Dawson team! We really had a great time and enjoyed seeing you all - old friends and new. The lucky winners of our Champagne Prize Draw are:
All have been notified and will receive a fine bottle of Veuve Clicquot Champagne. Thanks to you all for making UKSG such a success!
dawsonera Roadshow at York St John University! Thursday 27 March For the final dawsonera Roadshow we visited York St John University. Below we see our expectant audience who were treated to George introducing the team and the dawsonera platform, followed by Jude's now famous presentation and live demonstration.
This was our final dawsonera Roadshow but it won't be the last - we'll be back soon with more. Do check back on this website for our future plans. See below for some of the other dawsonera Roadshows that have taken place.
dawsonera Roadshow at University of Aberdeen! Wednesday 19 March The turn of Scotland again to host a Roadshow and this time it was at The University of Aberdeen. The picture below shows the view from our venue - the Old Town House, located in the charming heart of old Aberdeen.
Our audience enjoyed the dawsonera presentation given by Claire Chandler who outlined the development of dawsonera and its subsequent launch and then went on to explore the many attributes of this eBook service. The first picture below shows our audience in attentive mood! Below that we see Steven Welch introducing Claire Chandler and (out of shot taking the picture) Area Sales Manager for Scotland, Sally Barber.
A very enjoyable and informative day was had by all!
See below for some of the other dawsonera Roadshows that have taken place. The last dawsonera Roadshow in the current programme is being held at York St John University on Thursday 27 March. If you would like to attend, please click here to email for a place, remembering to tell us your full name, your job title and institution. dawsonera Roadshow at University of Leeds ! Friday 14 March The University of Leeds played generous host to us on Friday! Delegates from far and wide visited this fine university! Below Jude Norris is shown introducing and informing her audience about dawsonera.
After a very fine lunch the dawsonera team were lucky enough to be given an escorted behind the scenes look at the Brotherton Library at the University of Leeds by Steve Sharp who is SABER Team Leader at the University. The picture below shows the opulence of this magnificent facility. Bearing a striking resemblence to the Hamlyn Library at the British Museum, the Brotherton Library was a gift to the University of Leeds from Lord Brotherton of Wakefield. The Library is also home to the Brotherton Collection, one of the finest collections of rare books and orginal manuscripts in the country.
Thanks to Steve Sharp for his help on the day! Glasgow Caledonian University - our latest dawsonera Roadshow! Monday 10 March It was Glasgow's turn to host the dawsonera Roadshow and another grouping of customers enjoyed the presentation!
St. Catherine's College, Oxford - our latest dawsonera Roadshow! Wednesday 5 March Another enthralled audience - this time at St. Catherine's College, in the heart of Oxford.
Our team - George Hammond, Jude Norris, Cheryl Fellows and Claire Chandler presented in the charming surroundings the Arumugam Suite of St. Catherine's. The team report that lunch at St. Catherine's was excellent! London South Bank - our largest dawsonera Roadshow! Tuesday 26 February Over 70 of our customers attended the dawsonera Roadshow, held at the Keyworth Centre at London South Bank University.
Our team - George Hammond, Jude Norris, Cheryl Fellows, Claire Chandler and Steven Welch report that the day was a great success! Above our audience prepare for the demonstration. Below, Jude is shown in full flow, illustrating the many attributes of the eBook platform.
Yet more of our friends from The University of Hertfordshire visits Dawson Books!
Pictured above is the second tranche of the Library Team from University of Hertfordshire that visited Dawson Books on 21 February 2008. Pictured with the University team is (from right) Sally Barber, Area Sales Manager and Heather Sherman, Development Manager. See below for a picture of those who visited last week!
dawsonera - an eBook tonic for all! Pictured below is Karen Coles demonstrating dawsonera for the team at The Royal Society of Medicine. Karen - our eBook Service Trainer and George Hammond - Sales Manager gave three demonstrations throughout the day on 14 February. Reporting back today Karen tells us that dawsonera was very well received by an enthusiastic audience. Karen and George also visited Thames Valley University the day before to carry out a similar demonstration.
If you would like the dawsonera team to visit you and demonstrate this innovative eBook platform then please click here to contact us. Dawson commended by BIC
Dawson continues the long line of awards received from BIC with a commendation in 2008.
The e4books is a project initiated by BIC with the objective of encouraging wider use of e-commerce in the book trade. Its key objective is to encourage the whole of the UK book industry to be trading electronically by 1 May 2008, which they have named 'e-day'! The e4books website is a resource for all those in the book industry who want to find out about supply chain e-commerce: how to go about it, what it will cost and what the benefits are for you. The University of Hertfordshire visits Dawson Books!
Part of the Library Team from University of Hertfordshire visited Dawson Books on 12 February 2008. Pictured with the team is (far left) Heather Sherman, Dawson Service Development Manager and (seated) Dawson Sales Manager George Hammond. The team at University of Hertfordshire enjoy a close relationship with their friends at Dawson Books as it is always good to be able to introduce our facilities and give our visitors a chance to see the workings of a modern book supplier. Next week, we are hostings more of the Hertfordshire team!
Trinity College, Dublin plays host to The dawsonera Roadshow! Monday 11 February
George Hammond and Jude Norris demonstrate to our audience at Trinity College, Dublin. An excited audience learnt all about the eBook platform and how it can transform their library. See below for some of the other dawsonera Roadshows that have taken place. The dawsonera Roadshow at Aston University! Wednesday 6 February
Steven Welch introduces Jude Norris and dawsonera. Another very successful dawsonera Roadshow, this time at Aston University. Our 30 guests learnt all about the eBook platform and asked many questions of our expert presenter, Jude Norris. The dawsonera Roadshow at University of Nottingham! Friday 1 February
George Hammiond introduces Jude Norris and dawsonera.
The University of Lincoln visits Dawson Books!
The Library Team from University of Lincoln visited Dawson Books on 31 January 2008. Pictured in the Book Passing at Foxhills House (From left to right) are Di Walker, Adelle Beeken, Vicki Winchester-Fraser, Bev Jones and Jill Partridge. . The Lincoln team met everyone at Foxhills House and enjoyed our traditional and informative tour of the facilities.
Another dawsonera Roadshow! Queen's University, Belfast - Wed 23 January
Our guests enjoy the demonstration of dawsonera by Jude Norris in the opulent Council Chamber at Queen's University. University College Birmingham visits Dawson Books!
Dawson Books were proud to host dignitaries from University College Birmingham on 23 January 2008. Pictured in the Customer Service Area at Foxhills House with (From left to right) Area Sales Manager Cheryl Fellows, Rehane Hussain, Ann Walker, Debbie Austin, Karen Coles - eBook Service Trainer at Dawson and Jubeda Momoniat. . It was an informative and fun packed day for our guests who were introduced to the team and saw the facilities at Foxhills House close up and learning about dawsonera - our eBook platform and our plans for 2008. University College Birmingham is the new name for Birmingham College of Food, Tourism and Creative Studies. UCB has 8,300 students at two sites in the city, studying a range of vocational and higher education management courses. dawsonera Roadshows Bringing the eBook platform to a University near you! During December and through to March Dawson Books are demonstrating dawsonera - our eBook platform at 15 Universities in the UK and Eire. We have now had the pleasure of meeting many of you at the four Roadshows that have so far taken place:
Feedback has been tremendous - many have told us that they have learnt so much about this innovative and exciting platform. The dawsonera team enjoyed presenting and responding to questions and showing how the multiple attributes of dawsonera can be applied in the library. As with the Dawson Days, the lunch is vital part of the proceedings and this didn't dissapoint! This is a selection of some of the pictures taken at the Swansea and University of the West of England Roadshows! Swansea University
(l-r) Jude Norris, George Hammond and Claire Chandler present dawsonera.
A fine lunch at Swansea University!
Delegates preparing for the demonstration. University of the West of England
An expectant crowd enjoys tea before the presentation. Jude Norris demonstrates dawsonera.
At University of the West of England we were able to assist delegates in trying dawsonera for themselves. Watch this space for more pictures as we progress along the Road!
Pictured above is the second tranche of the Library Team from University of Hertfordshire that visited Dawson Books on 21 February 2008. Pictured with the University team is (from right) Sally Barber, Area Sales Manager and Heather Sherman, Development Manager. See below for a picture of those who visited last week!
dawsonera - an eBook tonic for all! Pictured below is Karen Coles demonstrating dawsonera for the team at The Royal Society of Medicine. Karen - our eBook Service Trainer and George Hammond - Sales Manager gave three demonstrations throughout the day on 14 February. Reporting back today Karen tells us that dawsonera was very well received by an enthusiastic audience. Karen and George also visited Thames Valley University the day before to carry out a similar demonstration.
If you would like the dawsonera team to visit you and demonstrate this innovative eBook platform then please click here to contact us. Dawson commended by BIC
Dawson continues the long line of awards received from BIC with a commendation in 2008.
The e4books is a project initiated by BIC with the objective of encouraging wider use of e-commerce in the book trade. Its key objective is to encourage the whole of the UK book industry to be trading electronically by 1 May 2008, which they have named 'e-day'! The e4books website is a resource for all those in the book industry who want to find out about supply chain e-commerce: how to go about it, what it will cost and what the benefits are for you. The University of Hertfordshire visits Dawson Books!
Part of the Library Team from University of Hertfordshire visited Dawson Books on 12 February 2008. Pictured with the team is (far left) Heather Sherman, Dawson Service Development Manager and (seated) Dawson Sales Manager George Hammond. The team at University of Hertfordshire enjoy a close relationship with their friends at Dawson Books as it is always good to be able to introduce our facilities and give our visitors a chance to see the workings of a modern book supplier. Next week, we are hostings more of the Hertfordshire team!
Trinity College, Dublin plays host to The dawsonera Roadshow! Monday 11 February
George Hammond and Jude Norris demonstrate to our audience at Trinity College, Dublin. An excited audience learnt all about the eBook platform and how it can transform their library. See below for some of the other dawsonera Roadshows that have taken place. The dawsonera Roadshow at Aston University! Wednesday 6 February
Steven Welch introduces Jude Norris and dawsonera. Another very successful dawsonera Roadshow, this time at Aston University. Our 30 guests learnt all about the eBook platform and asked many questions of our expert presenter, Jude Norris. The dawsonera Roadshow at University of Nottingham! Friday 1 February
George Hammiond introduces Jude Norris and dawsonera.
The University of Lincoln visits Dawson Books!
The Library Team from University of Lincoln visited Dawson Books on 31 January 2008. Pictured in the Book Passing at Foxhills House (From left to right) are Di Walker, Adelle Beeken, Vicki Winchester-Fraser, Bev Jones and Jill Partridge. . The Lincoln team met everyone at Foxhills House and enjoyed our traditional and informative tour of the facilities.
Another dawsonera Roadshow! Queen's University, Belfast - Wed 23 January
Our guests enjoy the demonstration of dawsonera by Jude Norris in the opulent Council Chamber at Queen's University. University College Birmingham visits Dawson Books!
Dawson Books were proud to host dignitaries from University College Birmingham on 23 January 2008. Pictured in the Customer Service Area at Foxhills House with (From left to right) Area Sales Manager Cheryl Fellows, Rehane Hussain, Ann Walker, Debbie Austin, Karen Coles - eBook Service Trainer at Dawson and Jubeda Momoniat. . It was an informative and fun packed day for our guests who were introduced to the team and saw the facilities at Foxhills House close up and learning about dawsonera - our eBook platform and our plans for 2008. University College Birmingham is the new name for Birmingham College of Food, Tourism and Creative Studies. UCB has 8,300 students at two sites in the city, studying a range of vocational and higher education management courses. dawsonera Roadshows Bringing the eBook platform to a University near you! During December and through to March Dawson Books are demonstrating dawsonera - our eBook platform at 15 Universities in the UK and Eire. We have now had the pleasure of meeting many of you at the four Roadshows that have so far taken place:
Feedback has been tremendous - many have told us that they have learnt so much about this innovative and exciting platform. The dawsonera team enjoyed presenting and responding to questions and showing how the multiple attributes of dawsonera can be applied in the library. As with the Dawson Days, the lunch is vital part of the proceedings and this didn't dissapoint! This is a selection of some of the pictures taken at the Swansea and University of the West of England Roadshows! Swansea University
(l-r) Jude Norris, George Hammond and Claire Chandler present dawsonera.
A fine lunch at Swansea University!
Delegates preparing for the demonstration. University of the West of England
An expectant crowd enjoys tea before the presentation. Jude Norris demonstrates dawsonera.
At University of the West of England we were able to assist delegates in trying dawsonera for themselves. Jyväskylä University of Applied Sciences visits Dawson Books
On Thursday 6 December Dawson Books had the pleasure of hosting Antti-Pekka Seppänen and Tuija Ylä-Sahra of Jyväskylä University of Applied Sciences of Finland .
Enjoying the facilities and viewing the high standards of Dawson services are just part of the day's activities as our guests viewed the whole operation at Foxhills House. Pictured in the Servicing Department are (l-r) Wilf Mulliner, Dawson Operations Manager and Antti-Pekka and Tuija.
Jyväskylä University of Applied Sciences is a multi-disciplinary expert community with several units, in addition to Jyväskylä, also in Saarijärvi and in Jämsänkoski. The University of Applied Sciences includes the following schools: School of Cultural Studies, School of Business, School of Engineering and Technology, School of Information Technology, Institute of Natural Resources, School of Health and Social Care, School of Tourism and Services Management, and Teacher Education College . The number of students is 8000 with a staff of 780.
dawsonera Customer Open Day Thursday 22 November saw 70 delegates from all over the UK and Eire arrive at Foxhils House for the dawsonera Customer Open Day. Delegates learnt all about dawsonera, our new eBook service and our plans for the future development of Dawson systems and how these can benefit libraries. Guests also enjoyed and extensive tour of Foxhills that we always run at such times and met the team! Lunch is always a big thing and here is a picture of the packed restautant.
The day can be summed up one of the many comments that we have received from our guests - Just a quick word to thank all the team for the warm welcome we had and the really interesting day we spent. The organisation was more than efficient, the people were charming and dawsonera is marvellous! We couldn't ask more! The Stockholm Institute of Education visits Dawson Books!
Dawson Books were proud to host dignitaries from the Stockholm Institute of Education. Pictured in the Book Receipting Area at Foxhills House with Area Sales Manager David Harling (From left to right) are Hedda Winther, Agneta Elander, Ann-Louise Löfgren, Gunilla Lindenor and Barbro Lodin. . With Sweden's most comprehensive degree programmes in education, The Institute enrolls almost 14 000 students with a staff of 700 persons and is the only independent specialized institute of education in Sweden. It was an informative and fun packed day for our guests who were introduced to the team and saw the facilities at Foxhills House close up. It's always important for our guests to experience the workings of the business as books arrive, pass through our Dawson service and are then despatched to the four corners of the globe. Our guests told us that they had a lovely day and really enjoyed meeting the team. dawsonera Publisher Open Day On Tuesday 11 November Foxhills House hosted our Publisher partners for a special dawsonera Publisher Open Day. Delegates enjoyed talks from Mark Howard and Alan Benton on our existing ebook service, its developments and future and how collectively we can partner to develop dawsonera. As always the famous Dawson hospitality came to the fore and the day concluded with lunch and then a tour of Foxhills. Pictured is a scene from a busy lunch!
Buckinghamshire Chilterns University College pays a visit to Foxhills House
The Library team from BCUC visited Dawson Books on Thursday 18 October. The picture above shows the happy team as they were just leaving, having spent a very informative day learning all about the work at Foxhills and our future plans. dawsonera at Lund Online! Sally Barber and Jude Norris enjoyed great success in demonstrating and presenting dawsonera, the new eBook platform from Dawson Books to the visitors at Lund Online.
Continuing our long association with Lund University, Dawson Books are proud to have been invited to this premier Swedish librarian event.
Pictured above is the dawsonera stand which later was surrounded by eager delegates like those pictured below. As a note to the culture of Lund and the University, here is a picture of the magificent observatory at the University. The Observatory dates from 1749, replacing one orginally built in 1672! Dawson Books were proud to host dignitaries from University of Stockholm Library !
Pictured are our six friends who visited Dawson Books on 28 September. Pictured in the warehouse at Foxhills (From left to right) are Leif Friberg, Sara Parmhed, Christine Blanchin dos Santos , Bodil Gustavsson, Vambola Raja, Greta Quesada.
Stockholm University is one of the largest in Sweden with more than 39,000 students. Specialisms include humanities, law, the natural and social sciences. Stockholm University Library is one of the most visited cultural institutions in Stockholm with 1.7 million visitors each year.
The guests enjoyed a tour of the facilities at Foxhills House, meeting the team and experiencing the variety of services available from Dawson . Specifically our guests were pleased to hear about our Self Ready and RFID plans and the exciting launch of dawsonera, the new eBook platform from Dawson .
When visiting Dawson Books, it's always apparent that our guests enjoy the experience and likewise the team here at Foxhills House are also thrilled to meet distinguished guests from such an important customer.
Al Akhawayn University visits Dawson Books!
Pictured is our honoured guest Mr. Said of Al Akhawayn University with members of the Dawson Team on Friday 7 September. From left to right – George Hammond , Tina Atterbury, David Harling , Mr. Said, Diane Kerr and Adam Redman.
Al Akhawayn is Morocco 's most modern university, founded in 1993 it is located on a 40 hectare campus in Ifrane, in the Atlas Mountain range.
Visit of the library team of University of Helsinki of Finland Thursday 12 April 2007 Dawson Books were proud to host dignitaries from Opiskelijakirjasto, Helsingin yliopis - the Library of the University of Helsinki of Finland!
Pictured are Tina Atterbury (far left) and Adam Redman of Cour Customer Support Department with (l-r) Seija Karvanen, Leena Kiakumo and Marjo Kuusela.The guests enjoyed a tour of the facilities at Foxhills House, meeting the team and experiencing the variety of services available from Dawson .
The dedication of the Dawson staff has shone through every time customers visit Foxhills in Rushden and it's one of the many important factors touched on by everyone who visits! To read an account of the University of Helsinki's visit to Dawson and the UK, please click here. The story is in Suomi! The 2007 Dawson Days season Paris 'Fondation Dosne-Thiers' 24 May Liverpool 'Knowsley Hall' 14 June London 'Haberdashers Hall' 21 June Dawson commended by BIC
January 2007 sees The Book Industry Communication (BIC) award 'commended' status to Dawson Books. This follows the award of 'accredited' status bestowed in 2005 and then again in 2006.
The e4books is a project initiated by BIC with the objective of encouraging wider use of e-commerce in the book trade. Its key objective is to encourage the whole of the UK book industry to be trading electronically by 1 May 2008, which they have named 'e-day'! The e4books website is a resource for all those in the book industry who want to find out about supply chain e-commerce: how to go about it, what it will cost and what the benefits are for you.
Foxhills House 2006 Open Days In November the team at Dawson Books hosted over 120 Customers who attended two Foxhills Open Days on 16 and 23 November to see the best in library book supply.
The pictures above show guests enjoying refreshment in the Managing Director's Café. The two Days are the latest in a long line of Open Days that we have held at Foxhills House since it opened 5 years ago. Guests spent a busy day with tours, lectures and demonstrations, viewing the modern facilities and working practices employed at Foxhills House. Always a popular choice, the Open Days give customers a real opportunity to meet the team - those who answer questions, help with accounts, research orders and process and pack their books.
Servicing The Dawson Way - Guests watch Servicing Supervisor Maggs Craddock demonstrate the finer points of servicing. The usual fine Dawson hospitality culminating in the famous Foxhills Lunch was very well received by all.
Lunch is served! These are just some of the comments received from our guests:
Jackie Harrison University of Hertfordshire
Julia Mastin University of Glamorgan This is an account by Penny Turner of Barking College of her experiences at the first of the Open Days.
Visit of the library team of University of Jyväskylä of Finland Wednesday 13 September 2006 Dawson Books were proud to host dignitaries from the Library of the University of Jyväskylä of Finland!
Pictured are our three friends (l-r) Ulla-Maija Frilander, Annika Puruskainen and Marjaana Salminen. The Library at the University of Jyväskylä is one of Finland 's largest and most popular universities and is a very important customer in what has become a valuable area of the world for Dawson Books. The guests enjoyed a tour of the facilities at Foxhills House, meeting the team and experiencing the variety of services available from Dawson .
The dedication of the Dawson staff has shone through every time customers visit Foxhills in Rushden and it's one of the many important factors touched on by everyone who visits! The 2006 Dawson Days season Paris 'Cafe Carmen' 18 May London 'The Drapers' Hall 25 May Birmingham 'The Botanical Gardens' 1 June
Click here for a full report on the 2006 Dawson Day Season. Flying Books Books supplied by Dawson Books are now flying!
Pictured is Group Captain Crayford, Station Commander of RAF Boulmer and Anne Dodds, Station Librarian, picking the winner of the RAF Boulmer Library Prize Draw in January 2006.
In a drive for more library customers the library team at RAF Boulmer entered all new users in a Prize Draw. Dawson Books kindly donated the winning prize of a book of the winner's choice. The winner was Mr. Ian Murray who has selected “Fauna Britannica” by Stefan Buczacki.
Foxhills
House 2005 Open Days During October and November over 150 customers visited Dawson Books, attending three Foxhills Open Days on 19 October, 1st and 3rd of November.
The pictures show some of our guests enjoying the traditional Dawson hospitality, touring the building and seeing a demonstration of the Dawson standard of Servicing. These Autumn Open Days were the latest in a series of days that we have held at Foxhills to showcase the best in library book supply. Guests spent the day with tours, lectures and demonstrations, viewing the modern facilities and working practices employed at Foxhills House. The days proved to be an excellent opportunity to meet the staff at the ‘sharp end' – those who answer questions, help with accounts, research orders and process and pack their books. The usual fine Dawson hospitality was very much in evidence and our guests enthused over the high standards produced by the team at Foxhills House.
These are just some of the comments received from our guests:
Caroline Jones University of Derby
Linda Rudnicki Warwickshire College
Chris Mawer University of Leicester
Kath Collins University of Hertfordshire
West Country
Universities visit Dawson Books Our friends from the West Country visited us on a warm Thursday in July.
Librarians from the University of Bath , Bath Spa University , the University of Bristol and the University of the West of England visited the palatial surroundings of Foxhills House and spent a day in the company of the Dawson team. Learning all about the latest developments in the Dawson service and seeing how the team at Dawson services their books, the visitors also enjoyed a first class Dawson buffet lunch.
The next day, Peter Brading of Bristol University Library summed up the success of the day by saying:
“ I've got a complaint. I can't get any work done this morning. This is entirely due to 3 ladies who won't stop talking about the fantastic day they had with you, what an impressive set-up you have and how well they were looked after! So I would like to thank everyone who was involved, and I know this went right from the front door to the highest office.”
A compliment indeed on the team at Dawson Books and the success of the day! The Finale of the 2005 Dawson Day season! London Dawson Day at
the Barber-Surgeons' Hall The conclusion of the 2005 season saw 300 librarians from all over the UK and overseas visit the Barber-Surgeons' Hall for the largest ever London Dawson Day!
This year's Dawson Day, held on a beautifully sunny Thursday, continued our tradition of hosting our guests in novel and unusual locations. The Barber-Surgeons' Hall – the home of the Barbers' Company provided a lovely backdrop to this most successful of Dawson Days. Located in the heart of the City of London , the founding charter of the Barbers' Company of 1462 under Edward IV established the Company on the present site. A section of the old London Wall, dating from Roman times, formed a historic background to the apothecary's fragrant herb garden at the rear of the hall.
With the famous hospitality of the Dawson Day, the 300 guests enjoyed morning coffee in the sumptuous setting of the Reception Room where pictures of Inigo Jones, Surveyor of the King's Works who designed the Company's anatomy theatre, through to the portrait of Charles II, that illustrate the connections between the Company and the Crown adorn the walls. Guests were also able to view some of the many treasures of the company including medieval surgical instruments, portraits of past honoured members of the Company and the Royal Oak cup, one of the company's most important possessions, presented in 1676 by King Charles II to the Barber-Surgeons' to commemorate his escape from Cromwell's forces.
One of the attractions of the Dawson Day is the abundance of Exhibitors that attend. This year there were 22 exhibitors – all with something new and interesting to show, to demonstrate and talk about.
For many, the quality and variety of the exhibitors is essential to their Dawson Day and this year guests were not disappointed. The full list of exhibitors can be found at the end of this report.
After morning coffee, guests split into two – some to attend the lecture by Alan Benton on the finer points of the Dawson Total Book Management system, how this can and does benefit libraries that are in partnership with Dawson . Other guests were able to enjoy the talk by Mark Howard, our Content Manager, on the Dawson eBooks service and how this is developing into a pace-setting service.
One of the absorbing attractions at the Dawson Day is the Servicing Demonstration. The team at Dawson take great pride in the quality of work and the expertise shown by those who service books to the standards set by our customers. Pat Eades, our Senior Servicer, gave guests a fascinating insight into the covering, labelling and stamping skills deployed by the team to produce a first class, finished shelf ready book.
Lunch gave guests the time to visit the exhibitors and network with old friends and colleagues. The beautiful garden with its herbs and the backdrop of the wall allowed everyone to enjoy the canapé luncheon in the sun.
In addition to our Exhibitor Forum, the afternoon also saw our two Guest Speakers give their presentations. David Anderson outlined the many changes and developments that have taken place at the Springer publishing empire. David was followed by Gordon Graham, Editor of LOGOS – the Journal of the World Book Community. Mr Graham gave an informative and witty talk, drawing on his 50 years of experience in the book trade, to examine the interdependent relationship of the author, the publisher and the librarian and how all work to spread the written word to the global audience.
The ‘bong' of the Barber-Surgeons' gong signalled that it was time for the Dawson Prize Draw. This highlight at the end of the Dawson Day always draws the crowd together as everyone wonders if they are holding a winning ticket! The generous exhibitors supplied a wonderful array of prizes – ranging from old favourites like champagne, books, and wine to high street store gift vouchers and tickets for the Millennium Eye. Mark Howard, our Prize Draw compere, ably assisted by Tina Atterbury, held the audience in suspense as he drew the numbers. There were many winners and everyone enjoyed the “lottery” like tension.
2005 has seen a most successful series of Dawson Days. We want to say thank you to our exhibitors and clients alike for their support and for making each event, whether Paris , Edinburgh or London , unique.
We look forward to 2006!
Notes
The following exhibitors attended the London Dawson Day:
Artech House Blackwell Publishing Bowker Brill Academic Continuum Earthscan / James & James Elsevier Science & Technology Jane's Information Group John Wiley & Sons Kluwer Law International Lippincott Williams & Wilkins LOGOS McGraw-Hill Oxford University Press Palgrave Macmillan Pearson Education Sage Publications Springer Sue Hill Recruitment Taylor & Francis Thomson Gale Troika
These exhibitors contributed to the Exhibitor Forum:
Bowker, Brill, Continuum, Oxford University Press, Sue Hill Recruitment and Thomson Gale.
The Edinburgh Castle
crowns the 2005 Dawson Day season in style The second in the 2005 Dawson Day series saw Edinburgh Castle host 100 eminent Scottish librarians!
Our guests climbed to the Queen Anne room at the very summit of the castle to enjoy morning tea with the Dawson team and the many publisher representatives. The Official day began with an introduction to Edinburgh Castle by Duncan, the Historic Scotland Castle Guide. Stamping on the wooden floor for our attention he led us around the castle courtyard telling stories from Queen Margaret's time through Mary Queen of Scots and King James VI to present day, and pointing out some of the many attractions including the Scottish Regiments Museum and the Scottish Crown Jewels Room that set the scene for this very Scottish of Dawson Days.
The packed day then progressed with a presentation by Alan Benton, Dawson Development Manager on the Total Book Management programme being introduced at Dawson . Alan elaborated on the enhancements and developments at Dawson to assist our customers around the world. Following Alan, Mark Howard – Dawson eBooks and Content Manager gave an exciting presentation on the latest developments in the go-ahead world of eBooks at Dawson. Pat Eades – Senior Servicer, then gave one of her popular demonstrations of how books are serviced the Dawson way. A fine lunch and even finer wine was followed by the Edinburgh Prize Draw where everyone attending had a good chance that their lucky prize draw ticket would be drawn and win one of the many lovely prizes donated by our Publishers exhibiting.
The afternoon was given over to talks by Brill and then Thomson. Followed by David Anderson of Springer who gave an insight into the workings of one of the worlds foremost publishing organisations.
It was a splendid day! The Dawson team arrived the evening before to find the Edinburgh streets awash after days of rain, but our luck held and the day dawned to sparkling sunshine and crystal clear views. Aye – the air fair glistened and the heart was proud as we almost danced through the day to the skirl o' the pipes!
Today, in more rain we have our fingers crossed that the sun will once again shine on our largest London Day yet at Barber-Surgeons' Hall! We look forward to welcoming all of our 300 guests to the finale!
Huge Success as 2005
Dawson Day Season is launched On a perfect May morning, moored in the lee of La Grande Bibliotheque, Paris , the annual Dawson Day series was launched from a beautiful boat on the Seine . After a breakfast of coffee and croissants, a presentation was given by Fabrice Martin, Head of the French Customer Team, on the very positive results from the latest client survey. This was followed by the dynamic Bettina Schies, European Sales Director of the new Springer, who gave a talk on the philosophy and thinking behind the acquisition of Springer Verlag and Kluwer Academic Publishers by Cinven and Candover, explaining the integration plans of these two great publishing houses and the future strategy.
A full presentation was then given on eBook Library by the ever elegant and articulate manager for France, Madame Josée Willoquet. Completely integrated within the enterBooks product, EBL offers not only the unique non-linear lending capability, but all the benefits of the Dawson service and support. EBL is the first eBook offering from the Dawson portfolio, but it will certainly not be the last. As our traditional Parisian lunch was served, we set sail on a complete tour of Ile de la Cité passing close to the highlights of The Louvre, Notre Dame and directly underneath the Eiffel Tower . The clouds parted, the sun came out and the champagne flowed. We would like to thank the record number of clients and all our top publishers who helped to make the day a resounding success. Declared a brilliant beginning to the Dawson Day season, this reporter was told more than once it would be a very hard act to follow! Perhaps in Paris, but as we move to our next event at the Queen Anne Room in Edinburgh Castle (proving so popular it sold out weeks ago) and the Barber Surgeons Hall juxtapositioning the ancient and modern in London, we feel confident to match the high standard set by our French team in true ‘Vielle Alliance' tradition. We look forward to welcoming you there. Dawson Delivers in Style! University of Nottingham -
the New Medical Library in Derby The culmination of the extensive Dawson project to provide the new University of Nottingham Medical Library at Derby with its brand-new book collection occurred on Wednesday 17 September.
In what is a first for the book supply industry, over the last 3 months, the team at Dawson Books have ordered, collated and serviced over 3,000 books worth £70,000 in preparation for the day when the entire collection would be delivered and installed straight onto the shelves of the new library.
This massive project for Dawson Books culminated when the “Transportation and Delivery Team” – that's Jackie Brookscheesman, Margaret Beresford , Nick Jacklin , Richard Adams , Simon Cowler, Steven Welch and Tina Atterbury took 3 vans up to Derby with the books. Representing many of the departments that have worked on this project, the team arrived at the City General Hospital in Derby early on the Wednesday morning.
As you can see in the photos, the new library hasn't yet been finished! Despite all the dirt, dust and machinery the team unloaded the books and put them directly on the correct shelves in the new library, much to the wonder of the Library staff. Picking their way carefully through the obstacle course of half completed offices and corridors the team delivered on time all the books. Moreover, upon inspection by the customer it was revealed that not one error has been made in this operation!
So it is certainly true to say that ‘ Dawson delivers'! College Day at Dawson
Swedish Visitors at
Dawson
Dawson Books Moves to
New HQ
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