Frequently Asked Questions About Dawson Books

Q. Who is Dawson Books?
A. It is a large subsidiary of an even larger British parent company whose shares are quoted on the London Stock Exchange.

Q. What does Dawson Books do?
A. Its primary business is library supply, principally supplying libraries with books in a shelf-ready form.

Q. How long has Dawson Books been in business?
A. The company can trace its roots back to the late C18th. It has traded in its current form for twelve years and from its present location for three years.

Q. Who are Dawson’s customers?
A. They are academic and research institutions, corporate information departments, and reference libraries.

Q. Where are Dawson’s customers?
A. Dawson is the largest supplier of books to British universities. It is also a leading supplier to many libraries in continental Europe, the Nordic countries, the Middle East, the Far East and countries around the globe. Our offices in Paris and Madrid serve the local needs of libraries in France and Spain.

Q. Which books can Dawson supply?
A. Dawson can supply any book from anywhere. We maintain a database of greater than 9 million titles currently available. We can also obtain books that are Out of Print.

Q. What does shelf-ready mean?
A. If you require your books to be covered, labelled or tagged before you shelve them, Dawson can do that for you. Your books can also be supplied with an electronic catalogue record so that patrons know immediately that a new book is available from your library.

Q. How does Dawson price its books?
A. We price competitively and according to the number and mix of books you order, the type of titles ordered, and the level of discounts granted to us by the respective publishers of the books.

Q. Does Dawson only invoice in Pounds or can you bill in other currencies?
A. Dawson can invoice in Pounds, Dollars, Euros and many other major currencies

Q. I need reliable and responsive service. Can Dawson deliver this?
A. Dawson Books is a growing company and has built its entire business on the high quality of its service and the ‘word of mouth’ reputation. You will have a small dedicated team allocated to you who will respond rapidly to your requests.

Q. How can I communicate with Dawson Books?
A. Increasingly all our staff and most of our customers use email as their first line of communication. We also welcome correspondence by fax, phone or letter.

Q. If I want to meet someone from Dawson Books is that possible?
A. Yes! Our Sales Team and Account Managers regularly visit clients in the UK and further afield. We also attend conference and exhibitions where we look forward to meeting our customers.

Q. I want someone from Dawson Books to contact me. What should I do?
A. Send an email to sales@dawsonbooks.co.uk or a fax to +44 (0)1933 417501.